Services » Maintenance contracts
ShiftOnline Solutions Inc. offers a huge variety of trouble shooting and maintenance services best suited to customer's convenience and at the highest end, maintaining a near 24/7 uptime on our supplied hardware and also third party supplied hardware and networking products. Our clients have always appreciated our diligent efforts and sincerity in maintaining our products and decreasing the down time considerably. Besides this, our "on call service" has been instrumental in making "annual maintenance contracts" our special capability.
We offer custom-made annual support agreements, designed with all types of business in mind. Our annual maintenance program includes everything from maintaining your computer hardware to providing a complete support solution. After a fastidious analysis, we chalk out the package that suits our clients' needs. Our team members and assistants for this purpose, if agreed or required, are well versed and trained for tasks ranging from consultancy, configuration of hardware and software, problem solving or networking.
We offer a variety of yearly computer hardware service contract packages designed to meet the clients' requirements no matter how large or small the organization is. All major types of server, computer, laptop and printer are covered. Service levels include 4 hour and 8 hour responses. 24-hour cover is also available.
As of now these services are available in the Fraser valley area of British Columbia, Canada which constitute of Vancouver, Burnaby, Richmond, Coquitlam, Surrey, South Surrey, Abbotsford and Chilliwack.
- Shiftonline has a full-fledged repair center and technically sound
- Exceptional customer support team to support AMC clients.
- House of vastly experienced and versed personnel for providing experienced system and network administration.
- Best performance and cost ratio in the market. We outshine others by the sheen of our customers’ satisfaction and strive aggressively to keep doing it.
- Shiftonline works closely with the customers, starting from designing the customers LAN/WAN to filling the necessary components to implement their network successfully.
- The company has a strong focus on adding value to the customer's organization and creating long-term business relationships that benefit everyone involved in the process, creating a win-win relationship.
- A dedicated team of young professionals forms the growing sales and support team of the company.